Employee or Public Accident
1. Call ambulance immediately at 911
2. Give operator the following information: Your name and telephone number / Building name and address / Floor of building and location of the emergency on the floor, as well as any details of the accident or illness
3. Call Tillyard Management’s office at 531-3666 and advise them of the situation.
4. If possible, have someone meet the emergency unit at the elevators and/or at the main entrance to your premises.
5. Do not move injured or ill persons.
Go to the elevator lobby and activate the nearest alarm pull station. This will put the building into 1st stage alarm.
Leave the building by the stairwell. EVEN floors use south stairwell (by men’s washroom) (download image for even floor evacuation). ODD floors use north stairwell (by women’s washroom) (download image for odd floor evacuation). Close doors behind you.
In case of a small-contained fire on your floor, you may use the fire extinguisher only if you are in pairs.
Important Tips on Calling 9-1-1
Depending on the type of phone system you are on, some information may automatically appear on the communications system. The Emergency Communications Officer still needs to verify the information because it may not be where the emergency is occurring or it may be out dated. Please know that collecting this information does not delay the dispatch of emergency services. Emergency Services are dispatched quickly and while those services are on the way, the Emergency Communications Officer will continue to ask questions, provide instructions and/or clarify the status of the emergency situation.
Other important tips for calling 9-1-1 safely and effectively:
Get in a safe location before you call. For instance, if there is a fire, evacuate before you call 9-1-1.
Always listen carefully to the Emergency Communications Officer, answer all questions, and wait for further instructions.
Don’t hang up. The emergency communications centre is required by law to call you back to ensure your safety. If they cannot reach you, a police unit will be dispatched if help isn’t already on the way. If your call was not a true emergency, this ties up precious resources that may be urgently needed elsewhere.
Accidental 9-1-1 calls If you accidentally dial 9-1-1, stay on the line and tell the Emergency Communications Officer what happened, and that it was an accident. If you hang up, they have to call you back and that could tie up a line for someone who really needs it. Hanging up is a real hang up for 9-1-1.
9-1-1 needs you to know when to use a non-emergency number.
For medical problems, where life is not in danger, Alberta Health Link can be an excellent resource. Health Link’s number is: 811
The police non-emergency number is 403-266-1234.
If you need to report a minor accident, stolen or damaged property where there is no suspect in the area or other non-urgent criminal matters, call the police non-emergency number.
1. Keep your Warden hats and keys in a spot where you can quickly grab them.
2. Use the standby period to mentally prepare yourselves for the possibility of evacuation.
3. Remain calm, exit through the designated stairwell as quietly as possible and in an orderly fashion, single line using hand rails.
4. Designate one Fire Warden to check in with security.
5. Do not go inside until the “All Clear” is given or is confirmed.
6. You cannot use the elevators during an alarm. During an all stages alarm, the elevators automatically home to the ground floor or the “all safe floor”.
7. Do not stand or gather at the base of the building. Safely cross the road via the crosswalk lights.
8. Review regularly evacuation procedures you have been given, as this information is discussed in detail.
9. Feel free to hold your own office drill/evacuation, taking your staff down the proper stairs and to the correct meeting place.
10. When there is any change in your warden staff and/or Mobility Impaired list, ensure you advise Tillyard Management Inc.
11. The Mobility Impaired List is held downstairs with security and is given to the fire department at the time of an evacuation.
12. The mobility impaired personnel are to remain in the elevator lobby of the floor which is reported on this list. If they are on another floor they can use the emergency phone to inform the fire department which floor they are on. In the case of a fire evacuation of that floor, the fire department will come to evacuate the mobility impaired.
A tornado watch is issued when weather conditions are favorable for the development of severe thunderstorms that are capable of producing tornadoes. In most cases, the potential exists for large hail and/or damaging winds in addition to tornadoes. A tornado watch must not be confused with a tornado warning.
A tornado warning is an alert issued by weather services to warn that severe thunderstorms with tornadoes are possible. It can be issued after a tornado or funnel cloud has been spotted, or more commonly if there are radar indications of tornado formation. The issuance of a tornado warning indicates that residents should take immediate safety precautions.
Weather warnings, issued by Environment Canada for the Calgary area, are available from their web site: http://weather.gc.ca/city/pages/ab-52_metric_e.html
In the event of a tornado warning:
- Get low and put as many walls between yourself and the storm as possible. Stay away from windows, doors and outside walls.
- Tillyard Management Inc. will unlock the door from the main lobby to the basement (beside the smoke shop) in order for tenants to seek shelter.
- Announcements on the Fire Alarm P.A. system may be made with updated information regarding the alert.